Last Updated: March 21, 2025
Welcome to Fortnite Connect. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
1. Important Information and Who We Are
1.1 Purpose of This Privacy Policy
This privacy policy aims to give you information on how Fortnite Connect collects and processes your personal data through your use of this website, including any data you may provide through this website when you use our chat service or sign up for our newsletter.
This website is not intended for children under 13 years of age, and we do not knowingly collect data relating to children under 13.
1.2 Controller
Fortnite Connect is the controller and responsible for your personal data (collectively referred to as "we", "us" or "our" in this privacy policy).
2. The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes username or similar identifier.
- Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data includes information about how you use our website and chat services.
- Communications Data includes your chat messages and preferences in receiving communication from us.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). We also do not collect any information about criminal convictions and offenses.
3. How We Collect Your Personal Data
We use different methods to collect data from and about you including through:
3.1 Direct interactions
You may give us your Identity and Communications Data by filling in forms or by corresponding with us through our chat service. This includes personal data you provide when you:
- Use our chat service;
- Create an account on our website;
- Subscribe to our service or publications;
- Request marketing to be sent to you; or
- Give us feedback or contact us.
3.2 Automated technologies or interactions
As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the service you have requested (chat service).
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
4.1 Purposes for which we will use your personal data
We have set out below a description of all the ways we plan to use your personal data:
- To manage our relationship with you including notifying you about changes to our terms or privacy policy.
- To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
- To deliver relevant website content to you and measure or understand the effectiveness of the content we serve to you.
- To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
6. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
7. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us.
8. Third-Party Links
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
9. Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.
11. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us through our chat service or by email.